Client Portal

CLIENT PORTAL

Your Project Hub.
Everything in One Place.

Upload files, track your order, download deliverables, and leave revision notes — all without a single email chain.

WHAT YOU GET

Built for Clients Who Value Their Time

📁
Dedicated Google Drive Folder
Every client gets their own shared Google Drive folder — private, organised, and accessible 24/7 from any device. Upload your raw files and download deliverables in one place.

📊
Real-Time Order Status
We update your order status at every stage: Received → In Progress → Quality Check → Delivered. No more chasing us for updates.

💬
Direct Revision Notes
Leave revision feedback directly in the shared folder or via WhatsApp. Our team sees it instantly — no long email threads.

⬇️
Instant File Download
Completed files are uploaded to your folder as soon as they’re ready. Download anytime, from anywhere — no expiry, no link rot.

📜
Order History
All your past deliverables stay in your Drive folder permanently. Need something from 6 months ago? It’s there.

🔔
WhatsApp Notifications
Get a WhatsApp message when your order is ready, when we have a question, or when we need to flag something. Fast and direct.

THE PROCESS

How Your Portal Works

01
Place Your Order
Submit a quote request or contact us via WhatsApp. We agree on the scope, turnaround, and price.

Get a quote →

02
We Create Your Drive Folder
Once confirmed, we create your dedicated Google Drive folder and share it with your email address. You’ll get a notification from Google.

03
Upload Your Raw Files
Drop your files — images, videos, logos, briefs — into the folder. Add a note with your instructions if needed. No size limit.

04
We Edit & Deliver
Our team processes your files within the agreed turnaround. Completed files are uploaded to a “Delivered” subfolder. You get a WhatsApp notification when ready.

05
Review & Request Revisions
Check the files in your Drive folder. If anything needs adjusting, leave a note in the folder or message us on WhatsApp. We’ll fix it at no charge.

06
Download & Done
Happy with the result? Download your files directly from Drive. They stay there permanently for your records.

GOOGLE DRIVE GUIDE

Using Your Client Folder

Your client portal runs on Google Drive — free, reliable, and accessible from any browser or phone.

📂 Folder Structure

📁 Your Name – Qondle
📁 01_Raw_Files ← You upload here
📁 02_Brief & Instructions ← Add notes
📁 03_Delivered ← We upload here
📁 04_Revisions ← Revision files
📄 Order_Log.txt ← Status updates

✅ Quick Tips

  • Install the Google Drive desktop app — then your folder syncs automatically to your computer.
  • Add your Google account to the shared folder and bookmark the link for fast access.
  • Leave instructions in a text file in “02_Brief” — even a simple note helps us get things right first time.
  • Check the Order_Log.txt file for the latest status update on your order.
  • If you have large batches, upload overnight — Drive handles any file size.

GET STARTED

Ready to Get Your Portal?

Place your first order and we’ll set up your Google Drive folder within 2 hours of confirmation.

Already a client?

If you’ve worked with us before and need your Drive folder link:

FAQ

Portal Questions

Do I need a Google account?+

Yes — Google Drive access requires a Google account (Gmail or Google Workspace). If you don’t have one, they’re free to create at google.com.

How do I upload files to my folder?+

We’ll share the folder with your Google account. Open it in your browser at drive.google.com, drag your files in, or use the Google Drive desktop app to sync a local folder automatically.

Is my folder private?+

Yes. Your folder is shared only with you and the Qondle team member handling your order. Nobody else can access it.

What file types and sizes are supported?+

Google Drive supports all file types — JPEG, PNG, TIFF, PSD, RAW, AI, PDF, MP4, and more. Individual file uploads can be up to 5TB. For very large batches, compress into a ZIP or upload overnight.

What if I don’t use Google Drive?+

We can work with WeTransfer, Dropbox, or any shared storage you prefer. Just let us know when placing your order and we’ll adjust.

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